MedAvant Customer Care Center


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Customer Care Center

Customer Service
Current customers click here to find the right contact for support

Sales
Click Sales for information on MedAvant services

Office locations
To reach one of MedAvant’s offices, click here

HBMA
For information specific to HBMA customers, click here

CUSTOMER SERVICE

EDI Enrollment 800-792-5256, option 1 Fax: 404-877-3324 Hours 8 am – 6 pm EST provider.enrollment@medavanthealth.com		EDI Customer Service 800-792-5256, option 2 Fax: 770-885-4399 Hours 8 a.m. – 8 p.m. EST techsupport@medavanthealth.com

Lab Services 800-773-4070 Fax: 800-477-3865 8 am - 5:30 pm EST labsupport@medavanthealth.com		EDI Accounting and Collections 800-792-5256, option 3

NDC Health (now known as Per-Se Technologies) Support for Lytec, Medisoft & Concept user 800-689-4550		Lab Order Desk/Repairs 800-773-4080 Fax: 800-796-4585

Payer Relations payer.advocacy@medavanthealth.com 949-852-3400 ext. 3070		Institutional Services Phone: 800-331-4607 Fax: 770-885-4365 CustSupport@medavanthealth.com

POS Support 800-218-1500 8 am - 8 pm EST possupport@medavanthealth.com

SALES

Provider Sales and myMedAvant Portal ProviderSales@medavanthealth.com 800-586-6870		Partner Sales PartnerSales@medavanthealth.com 800-586-6870



Vendor Sales Lytec & Medisoft Customers 800-333-4747 All other vendors PartnerSales@medavanthealth.com 800-586-6870		Lab Sales LabSales@medavanthealth.com 800-773-4080 Payer Solutions & Front-End Solutions PayerSolutions@medavanthealth.com 800-586-6870

OFFICE LOCATIONS

MedAvant Corporate Office 1854 Shackleford Court, #200 Norcross, GA 30093 (770) 806-9918 (800) 882-0802		California Office 1901 E. Alton, #100 Santa Ana, CA 92705 (949) 852-3400

Florida Offices 7900 Peters Rd Suite B200 Plantation, FL 33324 (954) 473-1001 (800) 997-7699		Indiana Office 2533 Centennial Blvd. Suite B Jeffersonville, IN 47130 (812) 944-3865 (800) 773-4080

HBMA Support Contacts
For HBMA Service Inquiries please use the following contact information:
Email: viptechsupport@medavanthealth.com
Phone: (800) 246-0203
Fax: (770) 885-4572
Hours: 8:00AM - 8:00PM EST

For HBMA Enrollment Inquiries, please use the following contact information:
Email: provider.enrollment@medavanthealth.com
Phone: (800) 792-5256 option 1 (Enrollment)
Fax: (770) 885-4559
Hours: 8:00AM - 6:00PM EST

Enrollment forms are available at http://www.medavanthealth.com/resource_center.aspx?id=99
Once completed, please send to the email address above.